Shipping

Shipping
Local delivery $4.99 CAD (within our delivery range in Ottawa)

Express shipping with tracking $14.99 CAD (Canada & U.S)
We use: FedEx, UPS, Purolator and Canada Post Expedited

FREE local pickup (Ottawa)
Pickup locations: 
- Concepts Hair Salon (191 Preston St. Ottawa, ON K1R 7P8)
- BBM Ottawa (1439 Youville Dr #15, Orléans, ON K1C 4M8)

*Important: Please double check your shipping & billing address before placing the order. We are not responsible for delays and lost packages due to incorrect addresses! 

Please do not hesitate to reach out to us if you have any questions, we are happy to provide you with updates on your order. 

 

Exchange & Return Policy:
We are currently not accepting exchange or returns as many of our jewelry pieces are made to order or customized in sizes or designs. 
Exceptions: Please feel free to contact me if you have any questions or concerns about your order. We make jewelry with durability in mind and are always happy to repair jewelry to decrease waste. 

Contact us:  
Email - info@lauratheexplora.ca
Instagram - @laura_finejewelry